Privacy Policy

Effective Date: 06/23/2026.

At One City, we respect your privacy and are committed to protecting any personal information you provide through our website.

1. Information We Collect

We collect the following types of personal information: first and last name, email address, phone number, and mailing address. This occurs when you fill out forms, request quotes, or subscribe to our content.

2. How We Use Your Information

We use your information to respond to requests, provide services, send promotions, and analyze performance with Google Analytics and Meta Pixel.

3. Cookies & Tracking Technologies

We use cookies to improve your site experience and track how you interact with our content. You can disable cookies in your browser.

4. Analytics & Advertising Tools

We use Google Analytics and Meta Pixel to measure usage and site performance.

5. How We Protect Your Data

Our site is protected with a strong SSL encryption. We do not share or sell your data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted when necessary.

6. Email & SMS Marketing

We may send project updates and offers via email or SMS. Users visit the One City website https://onecityllc.com/contact and interact with the webpage form. During this interaction, users may voluntarily provide their mobile phone number to receive promotional messages from One City. Consent is collected directly by One City and is not shared with affiliates or third parties. We only send to those that have given their consent to receive them. You can unsubscribe at any time. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we have, please contact us for removal.

8. Your Rights & Choices

You may access, correct, or delete your data at any time. Email [email protected].

9. Changes to This Policy

This policy may be updated over time. The most current version will always be posted here.

10. Contact Us

One City LLC
Cedar City, Utah
[email protected]
(813) 547-5188

INCLUDED IN EVERY PLAN

Our Non-Negotiable
Standards

Foundational features we build into every website, automatically.

High-Speed Performance

Lightning-fast load times optimized for conversions and user retention.

SEO-First Architecture

Built from the ground up to rank higher and drive organic traffic.

100% Mobile Responsive

Flawless experiences across all screens, devices, and platforms.

Secure Hosting

Enterprise-grade security and SSL certificates to keep your data safe.

PROVEN RESULTS

Real ROI For
Real Businesses

★ ★ ★ ★ ★

One City helped us launch a clean, high-converting site fast. Within weeks we saw more roofing quote requests from homeowners who found us online.

Elena Rodriguez
Elena Rodriguez
Owner, Apex Roofing
★ ★ ★ ★ ★

The site is built for service trades—clear services, strong calls-to-action, and it loads fast. We’re getting better leads and more booked estimates.

Marcus Thorne
Marcus Thorne
Founder, Thorne Contracting
★ ★ ★ ★ ★

Our old website wasn’t generating calls. Now customers can find the right service instantly and request help—calls and form submissions both increased.

Sarah Jenkins
Sarah Jenkins
Owner, Summit Plumbing

FAQ

Clear Answers,
No Surprises

We believe in clear, straightforward pricing. No hidden fees, no complicated contracts—just transparent partnerships focused on growing your business online. If you don't see your question here, our team is ready to help.

Can I upgrade later?

Absolutely. As your business grows, your website should too. You can easily upgrade your plan at any time to unlock more pages, advanced SEO features, or integrated booking tools without losing any of your existing content.

Who owns the domain?

You do. We will help you set it up and connect it correctly, but the domain name remains 100% yours. If you ever decide to transition away from our agency, you take your domain right with you.

How long does the build take?

Typically, our standard and growth sites are live within 2 to 4 weeks once we have your initial assets. More complex custom builds may take a bit longer, but we always establish a clear, reliable timeline before we begin the project.

What does monthly updates include?

Monthly updates cover critical maintenance, software and plugin updates, security monitoring, and minor content adjustments (like swapping photos or updating hours). We ensure your site stays fast, secure, and accurate over time.

How do I make a monthly payment?

Your payment should already be set up as a recurring automatic draft from your provided CC. If you need to make adjustments contact customer service to adjust payment. To make a one time monthly payment you may click the "Make Payment" button below.

How do I get my done-for-you website?

Go to our "Pricing" page and you can get started by selecting the plan that suits your needs. You can also click any of our "Get Started" buttons to go straight to the page.

Can I keep the domain I already have?

Absolutely, we will just transfer your current domain (website name) to your new done-for-you website.

TAKE THE NEXT STEP

Ready To Elevate Your
Online Presence?

No hidden fees. Cancel anytime.

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