Terms & Conditions

Effective Date: 06/23/2026.

These Terms & Conditions ("Terms") govern your access to and use of the services provided by ONE CITY. By accessing or using the services, you agree to be bound by these Terms.

1. Introduction

This Agreement sets forth the terms and conditions under which you may use our services. By accessing or using the services you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the services.

2. Use of Services

You may use the services only for lawful purposes and in accordance with these Terms. You agree not to engage in any activity that disrupts, degrades, or interferes with the services or the use of the services by others. We reserve the right to suspend or terminate access for conduct that violates these Terms or applicable law.

3. Payment and Billing

Fees, billing cycles, and payment terms are described in your account area and on our pricing page. You agree to pay all charges associated with your account on time and authorize us to charge your chosen payment method. Failure to timely pay fees may result in suspension, termination, or collection actions.

4. Termination

Either party may terminate the agreement as set forth in these Terms. Upon termination, your right to access the services will end and any outstanding obligations, including unpaid fees, will remain due. Provisions that by their nature are intended to survive termination shall survive.

5. Limitation of Liability

To the maximum extent permitted by applicable law, our liability for any claim arising out of or related to these Terms is limited to the amount you have paid us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, special, exemplary, or consequential damages.

6. Intellectual Property

All intellectual property rights in and to the services, including content, trademarks, and software, are owned by us or our licensors. You are granted a limited, non-exclusive, revocable license to use the services in accordance with these Terms and receive no ownership rights in the services or their content.

7. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy. By using the services you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

8. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Florida, to conflict of law principles. Any disputes arising from or relating to these Terms will be resolved through the dispute resolution procedures described herein, which may include negotiation, mediation, or arbitration as specified.

9. Changes to Policy

We may amend these Terms from time to time. When we make material changes, we will provide notice via the services, by email, or by posting a notice on our website. Your continued use of the services following notice of changes constitutes your acceptance of the updated Terms.

10.Miscellaneous

These Terms constitute the entire agreement between you and us regarding the services and supersede all prior agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. No waiver of any term will be effective unless made in writing.

11. Contact Information

[email protected]

Phone: (813)547-8100

12. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings or through our cookie controls. By continuing to use our services, you consent to the use of cookies as described in this policy.

INCLUDED IN EVERY PLAN

Our Non-Negotiable
Standards

Foundational features we build into every website, automatically.

High-Speed Performance

Lightning-fast load times optimized for conversions and user retention.

SEO-First Architecture

Built from the ground up to rank higher and drive organic traffic.

100% Mobile Responsive

Flawless experiences across all screens, devices, and platforms.

Secure Hosting

Enterprise-grade security and SSL certificates to keep your data safe.

PROVEN RESULTS

Real ROI For
Real Businesses

★ ★ ★ ★ ★

Since launching our new site, organic leads have increased by 140%. The design is clean, but more importantly, it actually converts visitors into paying clients.

Sarah Jenkins

Owner, Summit Plumbing

★ ★ ★ ★ ★

The new website paid for itself in the first month. We're seeing higher quality bookings and our Google Business Profile integration is driving daily traffic.

Marcus Thorne

Founder, Thorne Consulting

★ ★ ★ ★ ★

Our old site was just a digital brochure. One City turned it into a lead generation machine. We've had to hire more staff just to handle the new inquiries.

Elena Rodriguez

Director, Apex Wellness

FAQ

Clear Answers,
No Surprises

We believe in clear, straightforward pricing. No hidden fees, no complicated contracts—just transparent partnerships focused on growing your business online. If you don't see your question here, our team is ready to help.

Contact Support

Can I upgrade later?

Absolutely. As your business grows, your website should too. You can easily upgrade your plan at any time to unlock more pages, advanced SEO features, or integrated booking tools without losing any of your existing content.

Who owns the domain?

You do. We will help you set it up and connect it correctly, but the domain name remains 100% yours. If you ever decide to transition away from our agency, you take your domain right with you.

How long does the build take?

Typically, our standard and growth sites are live within 2 to 4 weeks once we have your initial assets. More complex custom builds may take a bit longer, but we always establish a clear, reliable timeline before we begin the project.

What does monthly updates include?

Monthly updates cover critical maintenance, software and plugin updates, security monitoring, and minor content adjustments (like swapping photos or updating hours). We ensure your site stays fast, secure, and accurate over time.

How do I make a monthly payment?

Your payment should already be set up as a recurring automatic draft from your provided CC. If you need to make adjustments contact customer service to adjust payment. To make a one time monthly payment you may click the "Make Payment" button below.

How do I get my done-for-you website?

Go to our "Pricing" page and you can get started by selecting the plan that suits your needs. You can also click any of our "Get Started" buttons to go straight to the page.